TERMS AND SERVICES
Welcome to Cleaning to Save! These Terms of Service govern your use of our Residential and Commercial cleaning services, as well as our website. By accessing or using our services, you agree to comply with these terms.
1. SERVICES
2. BOOKING & PAYMENTS
3. CANCELLATIONS & RESCHEDULING
4. LIABILITY
a. Residential Cleaning: Our residential services encompass a comprehensive range of cleaning solutions, including custom cleaning, deep cleaning, standard cleaning, and move-in/out services.
a. Booking Process: Clients can conveniently schedule our services through our website, by phone, or via email. We strive to accommodate preferred dates and times, but scheduling is subject to availability.
b. Payment Terms: Payment is due upon completion of services, and we accept various cashless payment methods for your convenience, including Venmo (@jayvonnaclean), Chase Tap to Pay, and credit/debit card transactions via payment links.
a. We understand that unforeseen circumstances may arise. Clients are required to provide a minimum of 24 hours notice for cancellations or rescheduling requests to avoid any inconvenience.
b. Failure to provide timely notice may result in a cancellation fee of $50.
a. While we exercise the utmost care in our cleaning services, we are not liable for damages to property or belongings unless caused by our negligence.
b. Clients are responsible for securing valuables and fragile items prior to our team's arrival. Clients are encouraged to highlight delicate or valuable items that require special attention.
5. SATISFACTION GUARANTEED
6. PRIVACY POLICY
7. TERMINATION OF POLICY
8. CHANGES TO TERMS
9. CONTACT US
a. Your satisfaction is paramount to us. If for any reason you are dissatisfied with our services, please notify us within 24 hours, and we will take prompt action to address your concerns.
a. We prioritize the confidentiality and security of your personal information, and we handle it in accordance with our Privacy Policy.
a. We reserve the right to refuse or terminate service if deemed necessary due to safety concerns, violations of terms, or other valid reasons.
a. We may periodically update these Terms of Service to reflect changes in our business operations. Any revisions will be effective immediately upon posting on our website.
a. Should you have any inquiries or require further clarification regarding these Terms of Service, please do not hesitate to contact us using the information provided on our website.
Thank you for choosing Cleaning to Save!